Privacy policy

Your health data is yours. This page explains in plain language what Femio collects, why, who else can see it, and how you take it back or delete it.

Who we are

Femio is the controller of the data described here. The registered company, our data-protection officer and our EU representative are being appointed now; their names and contact details will appear here before launch.

What we collect

Account basics (a pseudonymous ID, your email if you create an account, your age band, your language) and the health information you choose to enter: cycle and period dates, symptoms, mood, vitals, medicines, lab results you type in, screening-questionnaire answers, and your life stage. We also keep the minimum technical data needed to run the site securely. We do not collect anything a feature you use doesn’t need.

Why we may hold health data

Health data gets the strongest protection in law, so we ask for your explicit consent before the first health field is stored — and we ask separately for each purpose: core tracking, pattern insights, and research (entirely optional). You can withdraw any of them at any time without losing your account.

How our estimates work

Our estimates come from your own logs and general cycle patterns. They are shown as ranges with a confidence level because they are genuinely uncertain; they are for learning and planning, and they are not medical advice or a reliable way to avoid pregnancy.

Who else sees it

Only the service providers we need to run Femio, each under a written data-protection contract and only for the minimum they need. Our database and hosting provider is the only one that holds health data. We never sell your data, and we never give health data to advertisers or third-party analytics tools. Any advertising we run in future will be based on the page you are reading, never on what you have logged.

Where it lives

Femio’s database is hosted in the European Union. If a provider we use sits outside the EU, we put a lawful transfer safeguard in place first and record it in our processor register.

How long we keep it

Your records stay while your account exists, so your history can span your whole health life — that is the point of Femio. Delete part of it, or all of it, whenever you want; deletion cascades through our systems, including backups on their normal rotation.

Your rights

You can see your data, export a full copy as a file, correct it, delete your account entirely, withdraw a consent, or object to a use. Export and delete are buttons in the app, not a support queue, and we aim to complete any request within 72 hours.

Anonymous mode

You can track without giving us an email at all. If you add one later, nothing you logged is lost.

Teens and guardians

Teen mode carries no advertising, no direct messages and minimal data collection. Where a young person is below the age of consent in her country, we require a parent’s or guardian’s consent — the exact ages and the checks we use are being confirmed with lawyers in each market.

Security

Data is encrypted in transit and at rest. Every database row is locked to its owner by the database itself, staff access is least-privilege, and we keep a written breach procedure with a 72-hour notification clock.

Changes and complaints

We version this page and will tell you about meaningful changes rather than quietly editing it. You can contact our privacy team about anything here, and you always keep the right to complain to your data-protection authority.

Femio is a wellness, education and tracking service. It is not a medical device and never replaces your clinician’s care.

Need help now?

If you may be in danger

If you may act on thoughts of harming yourself or someone else, or you are in immediate danger, contact the emergency services available where you are now or go to the nearest emergency department.

If you can, stay with someone you trust while you get help.

Find a crisis service for your country

You can also use Find A Helpline to find a crisis service for your country.

If you are worried about someone else

If you think the person is in immediate danger, do not leave them alone if it is safe for you to stay. Contact the emergency services available where they are, a crisis service, a health worker, or a trusted family member.